Vijay Vijayam Privacy Policy
Effective date: September 29, 2026
Vijay Vijayam provides tools for users to submit and track civic issue reports. This Privacy Policy explains how information is handled when you use the app.
Information you provide
Depending on the features you use, you may provide:
- Account information: such as your name, mobile number, email address, and location or address details.
- Report information: such as the issue category, title, description, selected location, and details you provide when following up.
- Photos: if you choose to attach images to a report or take a photo using the app.
- Voice input: if you choose to use the speech-recognition feature.
Location and device permissions
The app may request location permission to show map features or help associate a report with a place. You can manage location access in your device settings. If you deny permission, you may still be able to use features that do not require your location.
The app may also request access to your camera or selected photos when you choose to add photo evidence. Microphone access is used if you choose voice input. You can manage these permissions in your device settings.
How information is used
Information you provide may be used to:
- Create and manage your account.
- Submit and display civic reports and their status.
- Associate reports with a location and route them for review.
- Respond to support requests.
- Operate, maintain, and protect the app and its services.
How information may be shared
Information included in a report—including its description, location, and attached photos—may be made available to the personnel or civic department responsible for reviewing or handling that report.
Information may also be processed by service providers needed to operate the app.
Voice-input processing may depend on your device and the speech-recognition service it uses. Check your device or service-provider settings for information about how voice input is processed.
Storage and retention
Information is retained as needed to provide the app’s services, handle reports and support requests, and meet applicable operational or legal requirements. Civic reports may be retained for tracking or administrative purposes.
Account Deletion & Data Requests
To ask about your account or request account deletion, email vijayvijayamofficial@gmail.com. Some report information may need to be retained where required for operational or legal reasons. We may ask you to verify your identity before processing a request.
Security
The app uses device secure storage for authentication tokens. No method of electronic storage or transmission can be guaranteed to be completely secure.
Your choices
You can choose whether to provide optional information, attach photos, use voice input, or allow device location access. Some features may not work as intended if you decline the related permission.
Changes to this policy
This policy may be updated as the app or its services change. The current version should be available at the public Privacy Policy page for Vijay Vijayam.
Contact
For privacy questions or requests, email vijayvijayamofficial@gmail.com.